All Systems Operational

About This Site

Welcome to the Information Technology Services status page. Review our services below to see current statuses and planned maintenance. If you have any questions or need to report an issue, please contact the IT Service Desk at 206-296-5571 or servicedesk@seattleu.edu.

For information about the services we support, please visit the ITS website: https://www.seattleu.edu/its/

Also, visit the ITS Service Desk portal for documentation on common issues and troubleshooting, and to also submit service tickets: https://servicedesk.seattleu.edu/

AWS EC2 ? Operational
Campus Card ? Operational
Campus Phone Services ? Operational
Canvas ? Operational
Colleague ? Operational
ConnectSU ? Operational
Confluence Operational
Automations Operational
Create and Edit Articles Operational
Notifications Operational
View Content & Articles Operational
CyberSecurity ? Operational
EngageSU ? Operational
InformSU ? Operational
Jira Service Management Operational
Automation for Jira Operational
Jira Service Management Service Portal Operational
Jira Service Management Jira Service Management Email Requests Operational
Microsoft 365 ? Operational
Printing (Managed Print Services) ? Operational
mySeattleU ? Operational
Network (wired/wireless, internet) ? Operational
ProcureSU ? Operational
Redhawk Labs (Apporto) Operational
Slate Operational
SU Forms ? Operational
StarRez ? Operational
T: Drives ? Operational
VPN ? Operational
Zoom Meetings ? Operational
Other Operational
Phones Operational
Teams Phones Calling Queues ? Operational
Teams Phones ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Weekly Colleague Maintenance - Thursday, 3 to 7 AM Apr 25, 2024 03:00-07:00 PDT
Weekly maintenance on our Colleague Production and Non-Production systems takes place every Thursday morning from 3:00 AM to 7:00 AM. During this time, Colleague UI and mySeattleU will be unavailable. Thank you for your patience as we conduct this necessary maintenance to ensure our systems are secure and reliable.
Posted on Apr 24, 2024 - 08:27 PDT
Past Incidents
Apr 24, 2024

No incidents reported today.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024
Planned Systems Maintenance - Monthly System Patches & Updates
Completed - The scheduled maintenance has been completed.
Apr 14, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 05:00 PDT
Scheduled - Windows patching occurs every month, to keep university systems secure and up-to-date. The Services/Components listed below will be intermittently unavailable during the maintenance window of 5am - 12pm.
Apr 11, 14:03 PDT
Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Weekly Colleague Maintenance - Thursday, 2 to 7 AM
Completed - The scheduled maintenance has been completed.
Apr 11, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 02:00 PDT
Scheduled - Weekly maintenance on our Colleague Production and Non-Production systems takes place every Thursday morning, and this week's maintenance window will run from 2:00 AM to 7:00 AM since it includes monthly operating system patches. During this time, Colleague UI and mySeattleU will be unavailable. Thank you for your patience as we conduct this necessary maintenance to ensure our systems are secure and reliable.
Apr 10, 09:57 PDT
Apr 10, 2024

No incidents reported.

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