All Systems Operational

About This Site

Welcome to the Information Technology Services status page. Review our services below to see current statuses and planned maintenance. If you have any questions or need to report an issue, please contact the IT Service Desk at 206-296-5571 or servicedesk@seattleu.edu.

For information about the services we support, please visit the ITS website: https://www.seattleu.edu/its/

Also, visit the ITS Service Desk portal for documentation on common issues and troubleshooting, and to also submit service tickets: https://servicedesk.seattleu.edu/

Campus Card ? Operational
Campus Phone Services ? Operational
Canvas ? Operational
Colleague ? Operational
ConnectSU ? Operational
CyberSecurity ? Operational
EngageSU ? Operational
InformSU ? Operational
Microsoft 365 ? Operational
Printing (Managed Print Services) ? Operational
mySeattleU ? Operational
Network (wired/wireless, internet) ? Operational
ProcureSU ? Operational
Slate Operational
Softdocs ? Operational
StarRez ? Operational
T: Drives ? Operational
VDI ? Operational
VPN ? Operational
Zoom Meetings ? Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 7, 2022

No incidents reported today.

Oct 6, 2022

No incidents reported.

Oct 5, 2022

No incidents reported.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022
Completed - The scheduled maintenance has been completed.
Sep 29, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 03:00 PDT
Scheduled - Weekly maintenance on our Colleague Production and Non-Production systems takes place every Thursday morning from 3:00 AM to 7:00 AM. During this time, Colleague UI and mySeattleU will be unavailable. Thank you for your patience as we conduct this necessary maintenance to ensure our systems are secure and reliable.
Sep 28, 16:00 PDT
Sep 28, 2022

No incidents reported.

Sep 27, 2022
Resolved - This incident has been resolved.
Sep 27, 15:40 PDT
Investigating - A number of users are reporting a slow response from the application. We are investigating the matter and reaching out to the vendor.
Sep 27, 09:51 PDT
Sep 26, 2022

No incidents reported.

Sep 25, 2022
Resolved - Colleague UI and mySeattleU are now working as expected. We apologize for the significant delay in restoring services and appreciate your patience. If you encounter any further issues, please contact the IT Service Desk at servicedesk@seattleu.edu or 206-296-5571. Thank you, and have a good evening.
Sep 25, 17:06 PDT
Update - We continue to work with the vendor to try and restore services. We do not have an estimated time yet for when service will be restored. We appreciate your patience.
Sep 25, 15:48 PDT
Identified - Colleague UI and mySeattleU are unavailable following this morning's maintenance window. We are working with the vendor to restore services as quickly as we can. Updates will be posted here. Thank you for your patience.
Sep 25, 12:03 PDT
Completed - The scheduled maintenance has been completed.
Sep 25, 12:00 PDT
Scheduled - Windows patching occurs every month, to keep university systems secure and up-to-date. The Services/Components listed below will be intermittently unavailable during the maintenance window of 5am - 12pm.
Sep 22, 08:47 PDT
Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.