Monitoring - Microsoft's latest update:
We continue to observe stable service health since we've applied our various preemptive mitigations and we will closely monitor the service should there be a recurrence.
Seattle U Service Desk is monitoring the updates from Microsoft and will provide updates in a timely manner. Thanks for your patience!
Jun 06, 2023 - 21:41 PDT
We continue to observe stable service health since we've applied our various preemptive mitigations and we will closely monitor the service should there be a recurrence.
Seattle U Service Desk is monitoring the updates from Microsoft and will provide updates in a timely manner. Thanks for your patience!
Jun 06, 2023 - 21:41 PDT
Investigating - Latest Update from Microsoft:
We’ve identified that the impact has started again, and we’re applying further mitigation. Telemetry indicates a reduction in impact relative to earlier iterations due to previously applied mitigations.
Seattle U Service Desk is monitoring the updates from Microsoft and will provide updates in a timely manner. Thanks for your patience!
Jun 06, 2023 - 10:36 PDT
We’ve identified that the impact has started again, and we’re applying further mitigation. Telemetry indicates a reduction in impact relative to earlier iterations due to previously applied mitigations.
Seattle U Service Desk is monitoring the updates from Microsoft and will provide updates in a timely manner. Thanks for your patience!
Jun 06, 2023 - 10:36 PDT
Monitoring - Latest update from Microsoft:
We've confirmed that service availability has returned to healthy levels. We'll continue to monitor service health while we analyze system logs to determine the cause of the problem.
Seattle U Service Desk is monitoring the updates from Microsoft and will provide updates in a timely manner. Thanks for your patience!
Jun 05, 2023 - 17:56 PDT
We've confirmed that service availability has returned to healthy levels. We'll continue to monitor service health while we analyze system logs to determine the cause of the problem.
Seattle U Service Desk is monitoring the updates from Microsoft and will provide updates in a timely manner. Thanks for your patience!
Jun 05, 2023 - 17:56 PDT
Identified - Update from Microsoft:
We're implementing some changes intended to improve the user experience and will closely monitor to ensure these changes deliver the desired effect.
Seattle U Service Desk is monitoring the updates from Microsoft and will provide updates in a timely manner. Thanks for your patience!
Jun 05, 2023 - 15:09 PDT
We're implementing some changes intended to improve the user experience and will closely monitor to ensure these changes deliver the desired effect.
Seattle U Service Desk is monitoring the updates from Microsoft and will provide updates in a timely manner. Thanks for your patience!
Jun 05, 2023 - 15:09 PDT
Update - Update from Microsoft:
We're currently analyzing error patterns to understand what factors are contributing to the issue. In parallel, we're investigating more immediate actions that can be taken to provide relief to users.
Seattle U Service Desk is monitoring the updates from Microsoft and will provide updates in a timely manner. Thanks for your patience!
Jun 05, 2023 - 14:38 PDT
We're currently analyzing error patterns to understand what factors are contributing to the issue. In parallel, we're investigating more immediate actions that can be taken to provide relief to users.
Seattle U Service Desk is monitoring the updates from Microsoft and will provide updates in a timely manner. Thanks for your patience!
Jun 05, 2023 - 14:38 PDT
Update - We are continuing to monitor this issue and will provide timely updates.
Jun 05, 2023 - 13:57 PDT
Jun 05, 2023 - 13:57 PDT
Investigating - Microsoft Exchange is having performance issues again as of 1:15 pm. Microsoft is looking into the issues but has not yet provided a cause or restoration timeline. Services impacted are Exchange and Outlook on the web, Microsoft Teams, SharePoint Online, and OneDrive for Business.
Jun 05, 2023 - 13:38 PDT
Jun 05, 2023 - 13:38 PDT
Monitoring - Microsoft has reverted the update (which caused the issue) and telemetry shows service improvement. They are continuing to monitor the service to ensure recovery and performing actions to address any residual impact.
Jun 05, 2023 - 09:34 PDT
Jun 05, 2023 - 09:34 PDT
Investigating - Microsoft Exchange is having performance issues this morning. Microsoft is looking into the issues but has not yet provided a cause or restoration timeline. New emails are taking several minutes to load into the various Outlook clients.
Jun 05, 2023 - 09:25 PDT
Jun 05, 2023 - 09:25 PDT
About This Site
Welcome to the Information Technology Services status page. Review our services below to see current statuses and planned maintenance. If you have any questions or need to report an issue, please contact the IT Service Desk at 206-296-5571 or servicedesk@seattleu.edu.
For information about the services we support, please visit the ITS website: https://www.seattleu.edu/its/
Also, visit the ITS Service Desk portal for documentation on common issues and troubleshooting, and to also submit service tickets: https://servicedesk.seattleu.edu/
AWS EC2
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Operational
Campus Card
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Operational
Campus Phone Services
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Operational
Canvas
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Operational
Colleague
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Operational
ConnectSU
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Operational
CyberSecurity
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Operational
EngageSU
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Operational
InformSU
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Operational
Microsoft 365
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Degraded Performance
Printing (Managed Print Services)
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Operational
mySeattleU
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Operational
Network (wired/wireless, internet)
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Operational
ProcureSU
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Operational
Redhawk Labs (Apporto)
Operational
Slate
Operational
SU Forms
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Operational
StarRez
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Operational
T: Drives
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Operational
VPN
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Operational
Zoom Meetings
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Operational
Other
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance