Partially Degraded Service

About This Site

Welcome to the Information Technology Services status page. Review our services below to see current statuses and planned maintenance. If you have any questions or need to report an issue, please contact the IT Service Desk at 206-296-5571 or servicedesk@seattleu.edu.

For information about the services we support, please visit the ITS website: https://www.seattleu.edu/its/

Also, visit the ITS Service Desk portal for documentation on common issues and troubleshooting, and to also submit service tickets: https://servicedesk.seattleu.edu/

AWS EC2 ? Operational
Campus Card ? Operational
Campus Phone Services ? Operational
Canvas ? Operational
Colleague ? Operational
ConnectSU ? Operational
Confluence Degraded Performance
Automations Operational
Create and Edit Articles Operational
Notifications Operational
View Content & Articles Degraded Performance
CyberSecurity ? Operational
EngageSU ? Operational
InformSU ? Operational
Jira Service Management Degraded Performance
Automation for Jira Operational
Jira Service Management Service Portal Operational
Jira Service Management Jira Service Management Email Requests Degraded Performance
Microsoft 365 ? Operational
Printing (Managed Print Services) ? Operational
mySeattleU ? Operational
Network (wired/wireless, internet) ? Operational
ProcureSU ? Operational
Redhawk Labs (Apporto) Operational
Slate Operational
SU Forms ? Operational
StarRez ? Operational
T: Drives ? Operational
VPN ? Operational
Zoom Meetings ? Operational
Other Operational
Phones Operational
Teams Phones Calling Queues ? Operational
Teams Phones ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 18, 2024

No incidents reported today.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024
Completed - The scheduled maintenance has been completed.
Jun 6, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 02:00 PDT
Scheduled - Weekly maintenance on our Colleague Production and Non-Production systems takes place every Thursday morning, and this week's maintenance window will run from 2:00 AM to 7:00 AM since it includes monthly operating system patches. During this time, Colleague UI and mySeattleU will be unavailable. Thank you for your patience as we conduct this necessary maintenance to ensure our systems are secure and reliable.
Jun 5, 12:02 PDT
Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.