All Systems Operational

About This Site

Welcome to the Information Technology Services status page. Review our services below to see current statuses and planned maintenance. If you have any questions or need to report an issue, please contact the IT Service Desk at 206-296-5571 or servicedesk@seattleu.edu.

For information about the services we support, please visit the ITS website: https://www.seattleu.edu/its/

Also, visit the ITS Service Desk portal for documentation on common issues and troubleshooting, and to also submit service tickets: https://servicedesk.seattleu.edu/

Campus Card ? Operational
Campus Phone Services ? Operational
Canvas ? Operational
Colleague ? Operational
ConnectSU ? Operational
CyberSecurity ? Operational
EngageSU ? Operational
InformSU ? Operational
Microsoft 365 ? Operational
Printing (Managed Print Services) ? Operational
mySeattleU ? Operational
Network (wired/wireless, internet) ? Operational
ProcureSU ? Operational
Slate Operational
Softdocs ? Operational
StarRez ? Operational
SUOnline ? Operational
T: Drives ? Operational
VDI ? Operational
VPN ? Operational
Zoom Meetings ? Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 4, 2022

No incidents reported today.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022
Resolved - This issue has been resolved.
Jun 30, 10:33 PDT
Investigating - Cisco Finesse, the system used by university call centers to receive phone calls, is currently down. This will prevent callers from being able to call into call centers across campus, including Service Desk. ITS is currently working with the vendor to resolve this issue.
Jun 30, 09:30 PDT
Resolved - This issue has been resolved and the service is working as expected. We apologize for any inconvenience. If you experience any further issues, please contact the Service Desk at servicedesk@seattleu.edu. Thank you!
Jun 30, 10:30 PDT
Investigating - We are seeing that the InformSU SSRS reporting service is currently unavailable. We are investigating the issue. Thank you for your patience.
Jun 30, 10:09 PDT
Completed - The scheduled maintenance has been completed.
Jun 30, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 03:01 PDT
Scheduled - Weekly maintenance on our Colleague Production and Non-Production systems takes place every Thursday morning from 3:00 AM to 7:00 AM. During this time, Colleague UI, mySeattleU, and SUOnline will be unavailable. Thank you for your patience as we conduct this necessary maintenance to ensure our systems are secure and reliable.
Jun 29, 15:43 PDT
Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.