Partially Degraded Service

About This Site

Welcome to the Information Technology Services status page. Review our services below to see current statuses and planned maintenance. If you have any questions or need to report an issue, please contact the IT Service Desk at 206-296-5571 or servicedesk@seattleu.edu.

For information about the services we support, please visit the ITS website: https://www.seattleu.edu/its/

Also, visit the ITS Service Desk portal for documentation on common issues and troubleshooting, and to also submit service tickets: https://servicedesk.seattleu.edu/

AWS EC2 ? Operational
Campus Card ? Operational
Canvas ? Operational
Colleague ? Operational
ConnectSU ? Operational
Confluence Operational
Automations Operational
Create and Edit Articles Operational
Notifications Operational
View Content & Articles Operational
CyberSecurity ? Operational
EngageSU ? Operational
InformSU ? Operational
Jira Service Management Degraded Performance
Automation for Jira Degraded Performance
Jira Service Management Service Portal Degraded Performance
Jira Service Management Jira Service Management Email Requests Degraded Performance
Microsoft 365 ? Operational
mySeattleU ? Operational
Network (wired/wireless, internet) ? Operational
Phones Operational
Teams Phones Calling Queues ? Operational
Teams Phones ? Operational
Printing (Managed Print Services) ? Operational
ProcureSU ? Operational
Redhawk Labs (Apporto) Operational
Slate Operational
SU Forms ? Operational
StarRez ? Operational
T: Drives ? Operational
VPN ? Operational
Zoom Meetings ? Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 24, 2025

No incidents reported today.

Jan 23, 2025
Completed - The scheduled maintenance has been completed.
Jan 23, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 00:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 22, 10:41 PST
Scheduled - Weekly maintenance on our Colleague Production and Non-Production systems takes place every Thursday morning from 12:00 AM to 7:00 AM. During this time, Colleague UI and mySeattleU will be unavailable. Thank you for your patience as we conduct this necessary maintenance to ensure our systems are secure and reliable.
Jan 22, 10:40 PST
Jan 22, 2025

No incidents reported.

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025
Completed - The scheduled maintenance has been completed.
Jan 17, 05:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 04:00 PST
Scheduled - Colleague will be unavailable during our normal daily maintenance window for system upgrades.
Jan 16, 16:21 PST
Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.